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Privacy Policy

A legal disclaimer

Effective Date: March 27, 2026
 
E.M. Quality Plumbing (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our plumbing services in the San Francisco Bay Area, California.
 
1. Information We Collect
We may collect the following types of information:
Personal Information

  • Name

  • Phone number

  • Email address

  • Service address

  • Any information you provide when requesting a quote or service
     

Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Website usage data (pages visited, time spent, etc.)
     

2. How We Use Your Information
We use the information we collect to:

  • Provide and manage plumbing services

  • Respond to inquiries and customer service requests

  • Schedule appointments and send confirmations

  • Improve our website and services

  • Send updates, promotions, or service reminders (only if you opt in)

  • Comply with legal obligations
     

3. How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following situations:

  • With service providers who assist in operating our business (e.g., scheduling software, payment processors)

  • When required by law or to protect our legal rights

  • In connection with a business transfer (e.g., merger or sale)
     

4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. These help us understand how visitors interact with our site and improve functionality.
You can choose to disable cookies through your browser settings.
 
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
 
6. Your Privacy Rights (California Residents)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to request access to the personal data we collect about you

  • The right to request deletion of your personal information

  • The right to know how your data is used

To exercise these rights, please contact us using the information below.
 
7. Third-Party Links
Our website may contain links to third-party websites (such as Yelp or Google). We are not responsible for the privacy practices of those sites.
 
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
 
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
 
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
 
E.M. Quality Plumbing
Phone: (650) 323-6464
Email: info@emqplumbing.com
 
11. Consent
By using our website and services, you consent to the terms of this Privacy Policy.

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